Table of Contents
- What should I know before letting someone go?
- How can I avoid a wrongful dismissal case?
- What paperwork do I need to legally terminate an employee?
- What are the steps for firing an employee?
- What to say to fire an employee
- Can I fire an employee by phone or email?
- How does firing an employee affect my workplace?
- Firing an employee legally and respectfully
What should I know before letting someone go?
- Race or color
- Religion
- National origin or ancestry
- Physical disability
- Mental disability or medical condition
- Marital status
- Gender or sexual orientation
- Age
- Pregnancy and childbirth
How can I avoid a wrongful dismissal case?
- Theft or misuse of company property
- Violation of company policies
- Excessive absenteeism
- Insubordination
- Drug or alcohol intoxication at work
- Violence or threats
- Gross misconduct
Rules and regulations vary from state to state. Seek guidance from the State Labor Offices to learn about the labor laws specific to your region and industry. |
At-will exceptions
- For employees working under contract, read the original contract they signed to make sure you’re not violating the agreement.
- If the employee is a member of a union, read the agreement your business has with the union to find what conditions the employee can be terminated under and what procedures you’ll need to follow.
- Employees who are independent contractors (1099 employees) can be terminated in accordance with the terms and conditions of their contract.
What paperwork do I need to legally terminate an employee?
What are the steps for firing an employee?
Before the dismissal
- Inform IT. Let them know when you’re speaking with the employee so they can remove the employee’s digital permissions during your meeting.
- Ask someone to escort the employee out after the termination. This is for everyone’s security; even if you don’t think the employee will act out, it should be standard procedure.
- Prepare the paperwork, such as an Employment Termination Letter and any internal documents you might need.
- Prepare emotionally. Letting an employee go can be stressful. Plan out what you’ll say during the meeting and have strategies for how you can keep the conversation calm.
- Don’t inform the employee far ahead of time. Instead, bring them directly to the meeting to avoid unnecessary stress or anxiety.
During the dismissal
- Meet in a private office or meeting room. The meeting should be kept as confidential and private as possible.
- Treat the employee with respect. Being fired is hard, and while you need to be firm about their dismissal, you can offer them compassion for what they’re going through.
- Have a witness present. Try to have someone from HR be in the room with you, so they can support you if something goes wrong or be an eyewitness if there’s a dispute later on.
- Discuss the dismissal. Give the employee the Termination Letter and explain the situation. You should be prepared for the possibility the employee will be upset. Keeping tissues and water in the room can help them feel comfortable.
- If you’re concerned about the dismissal going badly, you can record the meeting. Be sure to inform the employee and check the local privacy laws for consent. While it might not be allowed as evidence for a court case, it can be helpful to have proof of what exactly was said.
After the dismissal
- Inform the other employees. You’ll have to walk the line between too much and too little information, as both can have negative effects. Be sure not to divulge personal information by keeping it short and to the point.
- Divide the labor of the fired employee between team members. Ask IT to forward their calls and emails to someone so information doesn’t get lost.
- Follow up with IT, payroll, and HR to ensure that everything went well and that the final paycheque is processed.
- Post the now-open position, if applicable.
What to say to fire an employee
- Offer your employee compassion without giving them false hope about keeping their job. Make it clear that this is a final decision, wish them the best in the future, and let them turn to their friends and family for support.
- Avoid small talk and personal statements – don’t make the conversation about you. Your employee doesn’t need to know that this is a difficult situation for you too.
- There’s no need to go into detail about the reasons for the dismissal if the employee has already received warnings about their behavior. Simply refer to the warning letters they received. If this is an at-will termination, you don’t have to give a reason.
- Discuss the logistics of the dismissal. Mention when your employee’s final paycheque will be sent out, when their benefits will end, and how they will go about retrieving their personal items.
- Ask them to return any company property they have in their possession or custody, such as keys, equipment, and ID cards.
- End the meeting on an upward note, if possible. One way to do this is to express how the dismissal is an opportunity for the employee to find something better suited to them. Depending on the reason for the termination and your relationship with the employee, you can offer to write them a reference letter.
Example scripts
''Hello, Brian. As you know, we’ve had previous meetings concerning your attendance and tardiness. The warning letters you received in those meetings informed you of how you could improve your conduct. Unfortunately, since we haven’t seen an improvement, we are letting you go. Today is your last day with the company. Your final check will be deposited on the next payday, and your insurance coverage will last until the end of the month. Please leave your keys, company ID, and all company equipment with me, and collect all your personal belongings before you leave. You can contact me or HR if you have any questions. I hope you’ll be able to find a position that suits you better in the future, and I wish you the best of luck.'' |
''Thank you so much for meeting with me, Jeanne. Unfortunately, I have some bad news: We have decided to let you go. This is an at-will termination, and today is your last day with the company. I have your final cheque right here. Please leave your keys and all company property on your desk and collect your personal belongings before you leave. You can contact me or HR if you have any questions, and I’d be happy to offer you a reference letter. It’s been a pleasure to work with you, and I wish you all the best.'' |
''Alex, today is your last day with the company. As you know, we have a zero-tolerance policy for violence in the workplace. This is clearly stated in the company guidelines you signed on your first day with us, and you’re aware of the consequences. You’re dismissed, action immediately. Please leave your key fob with me and collect your belongings. Your severance and final paycheque will be mailed to you, and your insurance coverage will last out this week. As per company guidelines, security will see you out. This isn’t a personal thing, but something we do for everyone. I hope you understand. Best of luck in your future endeavors.'' |
Can I fire an employee by phone or email?
How does firing an employee affect my workplace?
- Affect the work environment. Your staff will be grateful if you fire someone who is causing discontent in the workplace. On the other hand, dismissing a well-liked employee can lead to resentment.
- Impact your business’ finances. Replacing an employee could cost your company up to four times the position’s salary. At the same time, dismissing an underperforming worker can save you money in the long run and improve your business’s bottom line.
- Cause stress and insecurity in the workplace. Members of your staff might be nervous that they are next in line to be fired. While you can try to assuage their fears, any dismissal is bound to cause a certain level of upheaval in the workplace.
- Harm customer relationships. Your employee might be in the middle of a project or have built strong working relationships with some of your clients, and letting them go might impact how your client views your company and reliability. While you can try to replace the employee, there’s no guarantee that the relationship can be recovered.
- Improve workplace safety. Letting go of a reckless or careless employee can lower the risk of a serious workplace accident taking place. This, in turn, will save you money on safety, sick time, and replacing labor or property.