What is a Cleaning Services Agreement?

A Cleaning Services Agreement is a contract between a professional cleaning service and a client that clearly defines both parties’ rights and responsibilities. This agreement outlines the cleaner’s scope of work, timeframes for completing their duties, payment details, and more. LawDepot’s Cleaning Services Agreement template works for both organisations and self-employed cleaners. Customise your Cleaning Services Agreement for a variety of jobs, including commercial office cleaning, residential housekeeping, and private vehicle detailing.

How do I write a contract for cleaning services?

When writing a description of your cleaning services, be specific and concise. By providing a clear description of your services in a contract, you can help avoid disputes later. For instance, a typical summary of cleaning services covers information about: Which areas need cleaning Specific cleaning tasks required What time cleaning will occur How often cleaning will take place In addition to your service description, LawDepot’s cleaning contract template allows you to address: Contact information of the cleaner and the client Billing details such as rates, deposits, late fees, and superannuation A cancellation policy Reimbursed expenses Client confidentiality When addressing the above terms, consider the relationship between the contractor and the client. For example, based on the respectability and trustworthiness of each party, you may decide to include a deposit or a cancellation policy. In most cases, having these guidelines in place helps both parties avoid confusion about the work agreement. It also reinforces professional courtesy throughout the business relationship. For instance, including a confidentiality clause notifies cleaners that they may encounter sensitive information while working (e.g., learning the process of manufacturing a product while cleaning a commercial plant). After signing the Cleaning Services Agreement, the contractor will know not to reveal any confidential information to third parties even after the contracted work ends.

How much should I charge for cleaning?

You should consider both the length of a contract and the breadth of the work when charging clients for cleaning services. Charging an hourly or weekly rate may be a good option if a client enlists your cleaning services long term or indefinitely. In this case, you’ll get regular payments as you complete your work. Alternatively, charging a flat fee might make sense if you are working a single cleaning job—large or small. No matter how much time you spend on the project, you’ll receive payment in full on an agreed-upon date. Regardless of whether you charge hourly, weekly, or a flat fee, it’s important to assess a property in person before setting an official price for a job. Many factors may influence your rates, including: The size of the area that needs cleaning The number of cleaners on the job The variety of surfaces that need cleaning (e.g., glass, hardwood, etc.) If the client requires special services (e.g., window, carpet, or dry cleaning) The number of hours required to complete the task You may also consider adjusting your rates if the work changes. For example, a neglected building might require more effort to clean initially, but after a regular cleaning schedule, its condition improves and it requires less work to maintain. In this case, you may adjust your rates to reflect your efforts.

Do you need a business licence to clean houses?

Licence and permit requirements vary depending on your state or territory and the scope of work, so be sure to research what may be relevant to your business in your location. For example, you may need specific permits to handle hazardous cleaning chemicals or dispose of waste into a sewer. Although it may take some time and money to secure various government documents, it’s an important step in running a legitimate business. Having the proper documentation to reinforce your credibility will reassure clients. You should also confirm whether or not you must register for Australian Goods and Sales Tax. If so, be sure to include the Australian Business Number (ABN) of each party involved in your Cleaning Services Agreement.

Who should pay superannuation in a cleaning contract?

To determine who is responsible for paying superannuation contributions, you must first clarify whether the cleaning service provider qualifies as a contractor or an employee. Under certain criteria, the Australian Taxation Office (ATO) may consider a contractor to be an employee and, if this is the case, the client might have to contribute to their super fund. As such, it’s important to evaluate the facts surrounding your Cleaning Services Agreement so that all parties are aware of and understand their obligations. Taking the ATO's super eligibility test may help clarify superannuation entitlements.

Will a cleaning contract protect me from liabilities?

Yes, LawDepot’s Cleaning Services Agreement template includes an indemnification clause to protect both parties from liabilities. By this clause, each party agrees to hold the other harmless from any liabilities caused by the indemnifying party. This indemnification extends to the affiliates, agents, and employees of both parties. Its effectiveness also continues after the client and contractor terminate the agreement (i.e., when the client no longer requires cleaning services and the parties cease working together).

Free Cleaning Services Agreement

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Cleaning Services Agreement

Cancelling the Contract

Can either party end the contract early?

Yes

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Frequently Asked Questions

How to choose the right notice periodTypically, one week's notice is sufficient for most short-term contracts. If the contract is for more than a few months, it is better to require notice of at least 15-30 days.Where payment is due when the Services are complete, you may want to address whether a partial payment is appropriate in the event of the contract ending early. This may depend on how much notice you want to stipulate is required, whether the Contractor has done any work or made any investment, or which party is issuing the termination notice. You can add your own clause to deal with this as you see fit later in the questionnaire.

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Your Cleaning Services Agreement

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CLEANING SERVICES AGREEMENT

THIS CLEANING SERVICES AGREEMENT (the "Agreement") is dated this ________ day of ________________, ________.

Client

____________________________________________________

(the "Client")

Contractor

____________________________________________________

(the "Contractor")

BACKGROUND
The Client is of the opinion that the Contractor has the necessary qualifications, experience and abilities to provide cleaning services to the Client.
The Contractor is agreeable to providing such cleaning services to the Client on the terms and conditions set out in this Agreement.

IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Contractor (individually the "Party" and collectively the "Parties" to this Agreement) agree as follows:

Services Provided
The Client hereby agrees to engage the Contractor to provide the Client with the following cleaning services (the "Services"):
- _______________________________________________________________
  _______________________________________________________________.
The venue for delivery of the Services is:
- _______________________________________________________________
  _______________________________________________________________.
The time for delivery of the Services is:
- _______________________________________________________________
  _______________________________________________________________.
The Services will also include any other cleaning tasks which the Parties may agree on. The Contractor hereby agrees to provide such Services to the Client.
Term of Agreement
The term of this Agreement (the "Term") will begin on the date of this Agreement and will remain in full force and effect indefinitely until terminated as provided in this Agreement.
Performance
The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.
Currency
Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in AUD (Australian Dollars).
Payment
The Contractor will charge the Client a flat fee of $__________ for the Services (the "Payment").
The Client will be invoiced when the Services are complete.
Invoices submitted by the Contractor to the Client are due within 30 days of receipt.
In the event that this Agreement is terminated by the Client prior to completion of the Services but where the Services have been partially performed, the Contractor will be entitled to pro rata payment of the Payment to the date of termination provided that there has been no breach of contract on the part of the Contractor.
The Payment as stated in this Agreement does not include sales tax, or other applicable duties as may be required by law. Any sales tax and duties required by law will be charged to the Client in addition to the Payment.
Reimbursement of Expenses
The Contractor will be reimbursed from time to time for the following expenses reasonably incurred by the Contractor in connection with providing the Services:
- _______________________________________________________________
  _______________________________________________________________.
Confidentiality
Confidential information (the "Confidential Information") refers to any data or information relating to the Client, whether business or personal, which would reasonably be considered to be private or proprietary to the Client and that is not generally known and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorised by the Client or as required by law. The Contractor further agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any personal information of the Client, without the prior written consent of the Client. The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.
Return of Property
Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.
Capacity/Independent Contractor
In providing the Services under this Agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee. The Contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service.
Autonomy
Except as otherwise provided in this Agreement, the Contractor will have full control over working time, methods, and decision making in relation to provision of the Services in accordance with the Agreement. The Contractor will work autonomously and not at the direction of the Client. However, the Contractor will be responsive to the reasonable needs and concerns of the Client.
Equipment
Except as otherwise provided in this Agreement, the Contractor will provide at the Contractor’s own expense, any and all equipment, accessories, chemicals, solvents, cleaning fluids, workwear and any other supplies necessary to deliver the Services in accordance with the Agreement.
No Exclusivity
The Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, during and after the Term, to engage or contract with third parties for the provision of services similar to the Services.
Notice
All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be given in writing and delivered to the Parties at the following addresses:
1. ______________________
  ______________________________
2. ______________________
  ______________________________
or to such other address as either Party may from time to time notify the other.
Indemnification
Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.
Modification of Agreement
Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorised representative of each Party.
Time of the Essence
Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.
Assignment
The Contractor will not voluntarily, or by operation of law, assign or otherwise transfer its obligations under this Agreement without the prior written consent of the Client.
Entire Agreement
It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.
Enurement
This Agreement will enure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and permitted successors and assigns.
Titles/Headings
Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.
Gender
Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine and vice versa.
Governing Law
This Agreement will be governed by and construed in accordance with the laws of the State of.
Severability
In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
Waiver
The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.