Last Updated December 6, 2022
Computer Services Agreement
Alternate Names:
A Computer Services Agreement is also known as a/an:
- Computer Repair Template
- Computer Repair Agreement
- Computer Service Contract
- IT Service Agreement
- IT Service Level Agreement (SLA)
What is a Computer Services Agreement?
A Computer Services Agreement governs contracted work specifically relating to IT (information technology) and computer repairs or maintenance. This agreement can be adapted for fixed term contracts ending on a specified date, project-based contracts where the length of the term will depend on when the work is completed, or longer term, open-ended working relationships without fixed end dates.
Who should use a Computer Services Agreement?
Individuals, small businesses, and corporations can use a Computer Services Agreement to details their terms of service when repairing and maintaining or administering computer systems for clients.
Even if you are updating a friend or family member's computer, for example, by installing new software or replacing hardware, you may want to use a Computer Services Agreement to clearly outline the terms of the work being done.
Larger firms that require IT services also draft service contracts to set out the duties, tasks, responsibilities, and remuneration of IT professionals they seek to hire.
What should a Computer Services Agreement include?
In general, a Computer Services Agreement should include the following information:
- The start date of the contract
- Details of how the contract will come to an end (i.e. by a fixed date, completion of the project, or termination by either of the parties)
- Specific details about the service being provided by the contractor
- The names and contact information for both parties
- Details about compensation
Does a Computer Services Agreement have confidentiality?
LawDepot's Computer Services Agreement includes terms that state the contractor (the business or individual providing the service) will not disclose or use private information, and that the obligation of confidentiality will continue even after the contract has ended.