Free Computer Services Agreement

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Computer Services Agreement

DurationQG


until completion
until specified
ongoing




Your Computer Services Agreement

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Computer Services Agreement Page of
Page of

COMPUTER SERVICES AGREEMENT

THIS COMPUTER SERVICES AGREEMENT (the "Agreement") is dated this ________ day of ________________, ________.

Client

____________________________________________________
(the "Client")

Contractor

____________________________________________________
(the "Contractor")
  1. BACKGROUND
  2. The Client is of the opinion that the Contractor has the necessary qualifications, experience and abilities to provide computer services to the Client.
  3. The Contractor is agreeable to providing such computer services to the Client on the terms and conditions set out in this Agreement.

IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Contractor (individually the "Party" and collectively the "Parties" to this Agreement) agree as follows:

  1. Services Provided
  2. The Client hereby agrees to engage the Contractor to provide the Client with the following computer services (the "Services"):
    • _______________________________________________________________
      _______________________________________________________________.

  3. The Services will also include any other computer tasks which the Parties may agree on. The Contractor hereby agrees to provide such Services to the Client.
  4. Term of Agreement
  5. The term of this Agreement (the "Term") will begin on the date of this Agreement and will remain in full force and effect until 10 December 2024, subject to earlier termination as provided in this Agreement. The Term may be extended with the written consent of the Parties.
  6. Performance
  7. The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.
  8. Currency
  9. Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in AUD (Australian Dollars).
  10. Payment
  11. The Contractor will charge the Client a flat fee of $0.00 for the Services (the "Payment").
  12. The Client will be invoiced when the Services are complete.
  13. Invoices submitted by the Contractor to the Client are due within 30 days of receipt.
  14. In the event that this Agreement is terminated by the Client prior to completion of the Services but where the Services have been partially performed, the Contractor will be entitled to pro rata payment of the Payment to the date of termination provided that there has been no breach of contract on the part of the Contractor.
  15. The Payment as stated in this Agreement does not include sales tax, or other applicable duties as may be required by law. Any sales tax and duties required by law will be charged to the Client in addition to the Payment.
  16. Reimbursement of Expenses
  17. The Contractor will be reimbursed from time to time for reasonable and necessary expenses incurred by the Contractor in connection with providing the Services.
  18. All expenses must be pre-approved by the Client.
  19. Confidentiality
  20. Confidential information (the "Confidential Information") refers to any data or information relating to the Client, whether business or personal, which would reasonably be considered to be private or proprietary to the Client and that is not generally known and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
  21. The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorised by the Client or as required by law. The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.
  22. All written and oral information and material disclosed or provided by the Client to the Contractor under this Agreement is Confidential Information regardless of whether it was provided before or after the date of this Agreement or how it was provided to the Contractor.
  23. Ownership of Intellectual Property
  24. All intellectual property and related material, including any trade secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trade mark, trade dress, industrial design and trade name (the "Intellectual Property") that is developed or produced under this Agreement, will be the sole property of the Client. The use of the Intellectual Property by the Client will not be restricted in any manner.
  25. The Contractor may not use the Intellectual Property for any purpose other than that contracted for in this Agreement except with the written consent of the Client. The Contractor will be responsible for any and all damages resulting from the unauthorised use of the Intellectual Property.
  26. Return of Property
  27. Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.
  28. Capacity/Independent Contractor
  29. In providing the Services under this Agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee. The Contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service.
  30. Right of Substitution
  31. Except as otherwise provided in this Agreement, the Contractor may, at the Contractor's absolute discretion, engage a third party sub-contractor to perform some or all of the obligations of the Contractor under this Agreement and the Client will not hire or engage any third parties to assist with the provision of the Services.
  32. In the event that the Contractor hires a sub-contractor:
    • the Contractor will pay the sub-contractor for its services and the Compensation will remain payable by the Client to the Contractor.
    • for the purposes of the indemnification clause of this Agreement, the sub-contractor is an agent of the Contractor.
  33. Autonomy
  34. Except as otherwise provided in this Agreement, the Contractor will have full control over working time, methods, and decision making in relation to provision of the Services in accordance with the Agreement. The Contractor will work autonomously and not at the direction of the Client. However, the Contractor will be responsive to the reasonable needs and concerns of the Client.
  35. Equipment
  36. Except as otherwise provided in this Agreement, the Contractor will provide at the Contractor’s own expense, any and all tools, equipment, cabling, software, replacement parts, supplies and any other items or parts necessary to deliver the Services in accordance with the Agreement.
  37. No Exclusivity
  38. The Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, during and after the Term, to engage or contract with third parties for the provision of services similar to the Services.
  39. Notice
  40. All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be given in writing and delivered to the Parties at the following addresses:
    1. ______________________
      ______________________________
    2. ______________________
      ______________________________

    or to such other address as either Party may from time to time notify the other.

  41. Indemnification
  42. Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.
  43. Modification of Agreement
  44. Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorised representative of each Party.
  45. Time of the Essence
  46. Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.
  47. Assignment
  48. The Contractor will not voluntarily, or by operation of law, assign or otherwise transfer its obligations under this Agreement without the prior written consent of the Client.
  49. Entire Agreement
  50. It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.
  51. Enurement
  52. This Agreement will enure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and permitted successors and assigns.
  53. Titles/Headings
  54. Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.
  55. Gender
  56. Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine and vice versa.
  57. Governing Law
  58. This Agreement will be governed by and construed in accordance with the laws of the Australian Capital Territory.
  59. Severability
  60. In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
  61. Waiver
  62. The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.

IN WITNESS WHEREOF the Parties have duly affixed their signatures under hand and seal on this ________ day of ________________, ________.

_______________________________
______________________ (Client)
_______________________________
______________________ (Contractor)
Computer Services Agreement Page of
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Last Updated March 1, 2024

Computer Services Agreement

A Computer Services Agreement is also known as:

  • Computer maintenance contract

What is a Computer Services Agreement?

A Computer Services Agreement governs contracted work specifically relating to IT (information technology) and computer repairs or maintenance.

A Computer Services Agreement can document fixed term contracts ending on a specific date, project-based contracts that end when the work is complete, or open-ended working relationships without end dates.

What services can you contract using a Computer Services Agreement?

There are several services you can contract using a Computer Services Agreement, including:

  • Fixing, troubleshooting, and maintaining desktops and laptops
  • Developing or improving websites with e-commerce platforms and search optimisation
  • Developing gaming and app software
  • Maintaining regular computer backups
  • Setting up and maintaining office internet
  • IT services and support
  • Establishing and implementing a digital marketing strategy
  • Developing, implementing, and maintaining cybersecurity measures

How do you write a Computer Services Agreement in Australia?

Start by determining the scope of the services required. Typically, the extent of the job will fall into one of the following categories:

  • Single project: the job lasts until the project is complete
  • Fixed-term: the job ends on a specific date
  • Indefinite: the job is ongoing

Outline the services that the client is hiring the contractor to complete, such as computer repair services. Be clear and specific when describing the tasks required and indicate any important dates.

Include the essential details of each party in the contract. List the contractor and client details, including each party’s address and Australia Business Number. The Australian Taxation Office (ATO) provides businesses with an Australian Business Number (ABN) for tax administration purposes. If you are required to register for Goods and Services Tax (GST), the contract should include the ABNs of both parties. Clarify whether each party is an individual or organisation.

Outline the billing details by determining whether the client will pay a flat fee, hourly rate, or periodically (such as weekly) depending on the type of job. A contractor can also choose a different billing method, such as stage payments (like paying 50% of a flat fee beforehand and 50% of the fee after the job is complete).

Determine if there will be any interest charged on late payments. The contract should first determine what qualifies as a late payment. Typically, 15-30 days is sufficient time to pay an invoice. Payment after that period will accrue interest. Also, the contract should determine the annual interest rate on any late payments. Consumer protection laws prohibit extortionate interest rates, even if both parties agree to them. An interest rate that exceeds the maximum rate permitted by law will not be enforceable.

Determine which party will pay the superannuation guarantee contribution. If the contractor is a partnership or company, then the contractor is required to pay the superannuation guarantee contributions for its own employees. If the contractor is an individual, then the client may need to pay the superannuation guarantee contribution for the contractor. If the superannuation status of the contractor is uncertain, then consult the local taxation office.

Depending on the circumstances, the contractor and client may choose to include additional details that determine:

  • Whether either party can end the contract early by serving notice
  • Whether or not the client will reimburse reasonable, work-related expenses
  • Who will own any intellectual property that the contractor creates under this contract
  • If the contractor has a duty to not reveal confidential client information

To complete and execute the agreement, both parties must sign it. You may choose to have a witness sign the document. Complete the IT service contract template to create a customised document for Australia.

Why should I create a Computer Services Agreement?

Creating a Computer Service Agreement might feel like extra work, but it’s an important part of hiring a computer technician that can provide long-term benefits.

If a dispute occurs between a contractor and a client, a Computer Service Agreement can guide the parties to a solution because it clearly outlines the details of the agreement. Additionally, creating an agreement can help prevent conflicts before they even happen. Choosing not to put terms into a written agreement can lead to misunderstandings. These misunderstandings can potentially lead to wasted time or even expensive lawsuits down the road.

Without agreeing on the terms in a written contract, either party could be subject to unexpected costs and delays. By laying out the details before any work begins, both parties know just what to expect when it’s billing time.

Related Documents:

  • Service Agreement: Establish the terms of a service that an individual or organisation is providing in exchange for payment.
  • Independent Contractor Agreement: Outline the service or job that an independent contractor is providing for a client.
  • Consulting Agreement: Establish the terms of a working arrangement between a consultant and a client.
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Computer Services Agreement

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